Logo

Terms & Conditions

Swimmers already having lessons with SEACHELLES will have priority on places.  However, payment must be received by the last lesson of the current term to secure a space for the following term.

 

Re-bookings are normally sent 3 weeks prior to the end of term.

 

Cash or Bank Transfer payments are preferred (account details on request)

 

SEACHELLES operates a no refund policy.  There will be NO refunds once the new term has commenced.  Notification of non-attendance is appreciated.

 

Cancellations due to pool closures or staff absence, will be credited to the next term.  If you no longer wish to continue with lessons, notification must be made at least 2 weeks before the end of term. Should a refund be requested these will be made at the end of each term.

 

Term lengths may vary and prices are based on number of lessons per term.

 

SEACHELLES hires pools from various locations and is therefore not directly responsible for the pool maintenance.

 

SEACHELLES adheres to the regulations laid down by the letting facility for each pool. Please follow any instructions given by the teacher regarding this.

 

GDPR, your personal information is not shared with a third party and will not be used for advertising purposes.  All information is kept in a locked office.  If you or your child stops swimming with SEACHELLES, information is then destroyed by shredding and burning, it is not put in recycling.

 

It is not the responsibility for SEACHELLES STAFF to look after pupils prior to their arrival on the poolside or once they have left.

 

To keep changing rooms clean and hygienic, please remove all outdoor shoes before entering the pool.

 

Parents are responsible for children in the changing area.

 

If a parent wishes to speak to the teacher they must wait till the lesson is over to arrange a suitable time or contact Michelle Foyster.

 

The teacher will not be able to answer questions during lessons.

 

Please be changed and ready to start on time for the lesson.

 

If your child is swimming please do not leave the premises during the lesson and ensure you are there to collect them at the end.

 

Please inform the teacher if someone else is collecting your child.

 

NO RUNNING on poolside or surrounding areas i.e. changing rooms and showers.

 

SEACHELLES will provide the equipment needed for the lessons. Children with long hair are required to have it tied back and swimming hats are to be worn by all children, goggles are allowed, but may be taken away from the child if they become a distraction during the lesson.

 

Costumes are to be full costumes for girls and trunks for boys, no bikini’s or bermuda shorts.

 

Badges and certificates will be at an additional cost of £3 at the end of the Summer and Autumn Term, badges and certificates will NOT be awarded in the Spring term unless otherwise notified.